Terms of Service

1. Overview
This website is operated by Since Love Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Since Love Jewelry.By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced herein or available by hyperlink.These Terms apply to all users of the site, including customers, browsers, vendors, merchants, and contributors of content.Please read these Terms of Service carefully before accessing or using our website.
2. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.
3. Product Information
We strive to display product images, descriptions, and specifications as accurately as possible.However:
  • Colors may vary slightly depending on device screens.
  • Measurements and dimensions may vary slightly due to handcrafted production.
  • Jewelry images may appear larger or smaller depending on display resolution.
Minor variations do not constitute product defects.
4. Custom Jewelry Orders
Custom or personalized jewelry orders follow the policies outlined in our Custom Jewelry Policy.Once a custom design has been approved through CAD confirmation, the order enters production and cannot be canceled or refunded.Custom jewelry is considered final sale, except in cases where the item arrives damaged or significantly different from the approved design.
5. Pricing & Payment
All prices listed on the website are displayed in USD unless otherwise specified.We reserve the right to change product prices at any time without prior notice.Payment must be successfully processed before an order is confirmed.Accepted payment methods may include:
  • Credit cards
  • Debit cards
  • Shop Pay
  • Other payment methods supported by Shopify
6. Order Acceptance
We reserve the right to refuse or cancel any order at our sole discretion.Situations that may result in order cancellation include:
  • Suspected fraud or unauthorized transactions.
  • Inaccurate pricing or product information.
  • Inability to verify customer identity or shipping details.
  • Orders placed for resale or commercial purposes.

If an order is canceled after payment has been processed, a refund will be issued.

7. Shipping & Delivery
Shipping and delivery are subject to the terms outlined in our Shipping & Delivery Policy.Delivery times provided are estimates only and may vary due to customs inspections, courier delays, or other factors outside our control.
8. Returns & Refunds
Returns and refunds are governed by our Return & Exchange Policy.Items must meet the return eligibility requirements outlined in that policy.Returns that do not meet the required conditions may be declined.
9. Warranty & Repairs
Warranty coverage and repair services are governed by our Jewelry Warranty & Repair Policy.Certain types of damage, including normal wear and improper use, may not be covered under warranty.
10. Intellectual Property
All content on this website, including but not limited to:
  • Images
  • Logos
  • Product designs
  • Text and descriptions
  • Website layout
is the property of Since Love Jewelry and is protected by intellectual property laws.Unauthorized use, reproduction, or distribution of website content is prohibited.
11. Limitation of Liability
Since Love Jewelry shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.Our liability shall not exceed the amount paid by the customer for the product in question.
12. Accuracy of Information
We strive to ensure that all information on this website is accurate and up to date.However, we do not guarantee that all information on the site will always be completely accurate, current, or free from errors.We reserve the right to correct errors or update information at any time without prior notice.
13. Third-Party Services
Certain services on our website may involve third-party providers, including payment processors and shipping carriers.We are not responsible for the practices or policies of these third-party services.
14. Fraud Prevention
Since Love Jewelry reserves the right to investigate and take action against suspected fraudulent activity.This may include canceling orders, refusing service, or reporting fraudulent transactions to the appropriate authorities.
15. Changes to Terms of Service
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.Changes will take effect immediately upon being posted on the website.Customers are encouraged to review this page periodically.
16. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws applicable to the business operations of Since Love Jewelry.
17. Contact Information
For questions regarding these Terms of Service, please contact:Email: support@sincelovejewelry.comPhone: +1 (360) 261-1184